X beat Privacy Policy — your information is safe with us

When you open an account and use our services on x beat, we collect several types of information. This data falls into three categories:

a) Information you provide directly:

• Full name, date of birth, and gender
• Mobile number and email address
• Address (including district and division)
• National ID number or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad/Rocket number)
• Messages or complaints sent to support

b) Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Version
• Which pages you visited on the platform and for how long
• Login history & transaction records
• Gaming activity logs

c) Information received from third parties:

• Payment confirmation details received from the payment gateway for transaction verification
• Risk assessment data received from fraud prevention services

Collected data is used solely for the purposes listed below. x beat never uses your information for anything beyond this:

X beat never sells your personal information. However, in limited circumstances, certain information may be shared with specific third parties:

X beat uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Types of cookies we use:

• Essential Cookies: Remembering your login state and security verification — the site cannot function without these.
• Performance Cookies: To analyze which sections of the site are used most.
• Functional Cookies: To remember your language preference and theme settings.
• Marketing Cookies: To show you relevant offers based on your preferences — you can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not function properly.

To protect your privacy, x beat employs multiple layers of security:

• Encryption: All data transmissions are encrypted using TLS 1.3. AES-256 encryption is used for data at rest.
• Firewall & DDoS Protection: Advanced server-level firewalls and DDoS mitigation are always active.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an extra layer of security.
• Regular Security Reviews: Penetration testing is conducted every three months by external security auditors.
• Employee Training: x beat employees receive regular data protection training and are only granted access to information necessary for their role.
• Data Breach Procedure: In the event of a data breach, we will notify affected users within 72 hours.

You have full control over your personal information. x beat respects the following rights:

• Right to Know: You can request to see what information we hold about you.
• Right to Rectification: You can contact support to correct any inaccurate or outdated information.
• Right to Erasure: Once the designated period has passed after account closure, you may request deletion of your data.
• Right to Portability: You can request a copy of your data in a specific format.
• Right to Object: You may object to your information being used for specific purposes, particularly for marketing communications.

To exercise any of these rights, email us at support@xbeat.app. We will respond within 30 business days.

The x beat platform uses certain third-party services that operate under their own privacy policies. These include:

• Game Provider: Various game studios supply their games. Gameplay data may also be logged on the provider's servers.
• Analytics Tools: Used to analyze site performance; no personally identifiable information is involved.
• Live Chat Software: Support chat conversations are stored for quality control purposes.

X beat ensures that all third parties protect your information in accordance with their agreements with us.

We retain your information only for as long as necessary or legally required:

• Active Accounts: For the full duration your account remains active.
• Closed Account: Up to 5 years after account closure (legal obligation).
• Transaction Records: 7 years (in compliance with financial regulations).
• Support Messages: 2 years.
• Cookie Data: From 1 day up to 2 years, depending on the type of cookie.

X beat strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.

• If a user is suspected to be a minor, their account is immediately suspended pending verification.
• Any data found to have been collected from a minor will be deleted immediately.
• If a parent or guardian believes their child is using x beat, please contact us at support@xbeat.app.

X beat may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via your registered email or mobile number.

• Continued use of the site after any changes will be considered acceptance of the updated policy.
• If you do not agree to the changes, please notify us at support@xbeat.app.
• The date of the latest update is always shown at the top of this page.