1. Home
  2. FAQ
Frequently Asked Questions

X beat FAQ — All Your Questions Answered in One Place

Whether it's registration, login, deposits, withdrawals, bonuses, or games — if you have a question, you'll find the answer here. We've compiled the most frequently asked questions from x beat's Bangladeshi players, all in one place.

50+
Q&A
8
Category
24/7
Live Support
English
Fully in Bengali

The most common questions people ask about x beat

Check the topics below for quick help.

Registration & Account

Everything you need to know about opening an x beat account, what information is required, and how to complete KYC verification — all in the FAQ.

View

Deposits & Withdrawals

Learn how to deposit and withdraw via Mobile Pay, Nagad, and Rocket — including processing times and limits.

View

Bonuses & Promotions

Learn how to claim and use your welcome bonus, daily rewards, free spins, and referral bonus.

View

Game-Related

Find out which games are available, how Live Casino works, and what to do if you run into issues on a game page.

View

App & Downloads

How to download and install the x beat mobile app, plus troubleshooting tips for common app issues.

View

Security & Support

Account security, reporting suspicious activity, and how to reach customer support.

View
No results found. Try searching with a different keyword.
Account & Registration

On the registration page Go there. Fill in your mobile number, password, and the required details. Once your OTP is verified, your account will be created. The whole process takes just 2–3 minutes.

To register, you'll need a valid mobile number, a strong password, and your date of birth. For KYC verification, you may later be asked to provide a photo of your National ID or passport.

No. Under x beat's rules, each person may only hold one account. Creating multiple accounts may result in all accounts being closed and balances forfeited.

You must be at least 18 years old to register an x beat account. Registration is not available to anyone under the age of 18.

Yes. You can email support@xbeat.app to request that your account be closed or deactivated. Responsible Gaming You can also learn about the self-exclusion option on the page.
Deposits & Withdrawals

Log in and go to the "Deposit" menu. Select Mobile Pay, Nagad, or Rocket. Enter the amount and follow the instructions to complete payment. Your balance is usually updated within 5–10 minutes.

The minimum deposit on x beat is just ৳200, and it can be made through any mobile banking service in Bangladesh.

Standard withdrawals are processed within 15 minutes to 1 hour. Bank transfers may take 1–2 business days. During peak hours, there may be slight delays.

Wait 10–15 minutes first. If the balance still hasn't appeared, contact us via live chat or at support@xbeat.app with your transaction ID. We'll verify and resolve it promptly.

KYC-verified accounts have higher daily withdrawal limits. Standard accounts can withdraw up to ৳50,000 per day. For more details, Terms & Conditions See.
Bonuses & Promotions

After your first deposit as a new member, a welcome bonus is automatically credited to your account. To view current offers, Promotions Page visit.

Yes, every bonus comes with wagering requirements. You typically need to wager 10–30 times the bonus amount. The specific conditions are listed in each offer's details.

Free spins are awarded as part of various promotions. Once received, head to the designated slot game and they'll be applied automatically. Make sure to use them before they expire.

Yes! Invite a friend through x beat's referral program and once they register and make their first deposit, you'll earn a referral bonus. More details on the Promotions page See.

Yes! Every day Once logged in Collect your daily rewards right from the dashboard. Log in consistently and your reward amount keeps growing.
Game-Related

x beat offers slots, Live Casino (roulette, blackjack, baccarat), poker, fishing games, and much more. Popular Games or New Games on the page.

Refresh the page and check your internet connection. Clear your browser cache or try a different browser. If the issue persists, try the x beat app instead.

Yes. All games on x beat use certified RNG (Random Number Generator) technology. Every result is completely random and cannot be manipulated by anyone.

If you disconnect, the game will resume from where you left off. However, in some live games, the round may have ended by the time you reconnect. For more details, in the Terms & Conditions available.
App & Downloads

Download page Go and download the Android or iOS file for your device. On Android, enable "Unknown Sources" in your settings before installing the APK.

On Android, go to Settings > Security > Unknown Sources and enable it. On iOS, go to Settings > General > VPN & Device Management and trust the app. Also make sure your phone has enough storage space.

When a new update is available, you'll get a notification inside the app, or you can visit the Download Page Download the latest version from and install it over the existing one.

Force close the app and reopen it. Restart your phone. Clear the app's cache. If the problem persists, uninstall and reinstall the app, or switch to a web browser.
Security & Support

Change your password immediately and notify us at support@xbeat.app. We'll review your login history and temporarily lock your account if necessary.

Yes. x beat uses SSL encryption and the highest-level security technology. Your personal and payment information is fully protected. For more details, Privacy Policy See.

Reach us via 24/7 live chat or email us at support@xbeat.app. Our Bengali-speaking support team is always ready to help.

While logged in, go to Profile Settings and use the "Change Password" option. If you've forgotten your old password, login page's Use the "Forgot your password?" link.

x beat is deeply committed to responsible gaming. Responsible Gaming You'll find everything about self-exclusion, deposit limits, and assistance on this page.
Still Can't Find a Solution?

Our support team is available 24 hours a day. Get in touch anytime.

Email
support@xbeat.app
Live Chat
Available 24/7
Response Time
Usually within 15 minutes
Popular Questions
How do I deposit? Forgot Password What is the welcome bonus? How to Download the App How Long Do Withdrawals Take?
Useful Links
Create a New Account Log In to Your Account Current Promotions App Download Responsible Gaming Terms & Conditions

A Few More Words About the x beat FAQ

This FAQ page was built with x beat's Bangladeshi players in mind. Every day, thousands of players come to our support team with new questions — and it's from that experience that we've put together answers to the most common ones here.

From registration and first deposits to claiming bonuses and withdrawing funds, players on x beat have plenty of questions. This FAQ covers all of that in plain, easy-to-follow English so anyone can find their own answers.

Please note: x beat will never call or message you to ask for your password, OTP, or payment details. If you receive any such contact, report it to us immediately.

For the fastest resolution to any payment issue, contact us on live chat with your transaction ID ready. Our payments team can typically verify and resolve the issue within 15 minutes.

For any technical issue during a game, refresh your browser first — this resolves most problems. If it doesn't, switch to the x beat app, which offers a more stable connection.

This FAQ is updated regularly. To suggest a new question or report incorrect information, email us at support@xbeat.app.

X beat is committed to making your gaming experience smooth, safe, and enjoyable. If you ever run into an issue, don't hesitate to reach out — we're here and ready to help.

🎮

Got your answer? Start playing now!

Join x beat and enjoy the best gaming platform in Bangladesh. Don't have an account? Register now.

Register for Free Log In
Popular Games Promotions App Download
বাংলা